Our Services

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5+

Year Experience

10+

Supportive Workers

Choosing the right provider matters. Our team focuses on what good support should look like: consistent workers, clear communication, safe practice, and genuine respect for you and your family.

What you can expect with MySupport Provider

  • A support plan built around your goals and preferences

  • Reliable, trained support workers matched to your needs

  • Flexible scheduling (including short-notice changes where possible)

  • Respectful, culturally aware, trauma-informed support

  • Clear service agreements and transparent communication

Whether you need help at home, support to get out into the community, or someone to coordinate your plan. Our services are designed to strengthen your independence, build skills, and reduce stress for you and your supports network.

Assist Personal Activities (High Intensity / Complex Supports)

High-intensity supports delivered by trained workers with the right safeguards in place. We work closely with you and your nominated health professionals to support safe routines and consistent care.

Support may include:

  • Assistance with personal routines and daily activities

  • Implementing prescribed support strategies (where applicable)

  • Ongoing monitoring, reporting, and communication with your team

  • Staff matching and continuity to reduce stress and improve outcomes

Participate in Community

Get out and about with confidence. We support you to build connections, enjoy activities you like, and take part in everyday community life your way.

Support may include:

  • Shopping, appointments, and errands

  • Social outings and events

  • Building independence with travel training and routines

  • Support to join groups, programs, or hobbies you enjoy

Assist Personal Activities (Daily Living)

Practical support at home that protects your dignity and builds capacity over time. We follow your preferences and encourage independence wherever possible.

Support may include:

  • Personal care support aligned with your routine

  • Meal preparation and household tasks

  • Medication prompting (where appropriate to your plan/support arrangements)

  • Support to develop daily living skills and confidence

Support Coordination

Plan management can be overwhelming, Support Coordination helps you get the most from your NDIS plan, without the stress.

We help with:

  • Understanding your plan and funding categories

  • Finding and connecting with the right providers

  • Booking services, negotiating supports, and coordinating schedules

  • Managing challenges, changes, and plan reviews

  • Building your capacity to manage supports over time

Community Nursing Care

Where nursing supports are part of your funded supports, we help coordinate safe, respectful care in the community in line with your needs and goals.

May include:

  • Support to access community-based clinical services

  • Coordination with your clinical team and documentation processes

  • Promoting safe routines and consistent communication

  • Participant-first approach that maintains dignity and comfort

Group/Centre Activities

Build friendships, skills, and confidence in a supportive environment. Our group activities are designed to be enjoyable, inclusive, and aligned to participant goals.

Activities may include:

  • Social groups and community programs

  • Life skills and capacity-building activities

  • Supported outings and events

  • Creative and wellbeing-based activities

Enquire

Tell us what supports you need and where you’re located.

Meet & Match

We learn your preferences and match you with the right worker(s).

Start Services

We confirm schedules, service agreement, and support plan alignment.

Review & Improve

Regular check-ins to ensure the support is working for you.